Privacy Policy
Last updated: May 29, 2026 · Scale Agency (scaleagency.info)
Introduction
Scale Agency ("we," "us," or "our") operates the website scaleagency.info. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our consulting services.
By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our website.
Information We Collect
We collect information you voluntarily provide when you:
- Fill out our contact form (name, email, company, website, phone, message)
- Book a strategy call or consultation
- Subscribe to communications
- Correspond with us directly via email
We also automatically collect certain technical information when you visit our website, including:
- IP address and approximate geographic location
- Browser type and version
- Pages visited and time spent on each page
- Referring URL and exit pages
- Device type and operating system
How We Use Information
We use the information we collect to:
- Respond to your inquiries and schedule consultations
- Provide and improve our consulting and implementation services
- Send communications related to your inquiry (with your consent)
- Analyze website usage to improve user experience
- Comply with applicable laws and regulations
- Protect the security and integrity of our website and services
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We do not use purchased contact lists or scrape contact data.
Third-Party Services
We may use third-party services to support our website and business operations, including:
- Analytics providers (e.g., Google Analytics) to understand website usage
- Email service providers for responding to inquiries
- Calendar scheduling tools for booking consultations
- Cloud hosting providers for website infrastructure
These services have their own privacy policies governing the use of your information. We select third-party providers who maintain appropriate data protection standards.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including:
- Inquiry data: Retained for up to 2 years from last contact
- Client engagement data: Retained for the duration of the engagement plus 5 years
- Website analytics data: Retained per the analytics provider's policy (typically 26 months)
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to access the personal information we hold about you
- Right to correct inaccurate or incomplete information
- Right to request deletion of your personal information
- Right to withdraw consent for communications at any time
- Right to object to certain processing of your information
- Right to data portability where technically feasible
To exercise any of these rights, please contact us at contact@scaleagency.info. We will respond within 30 days.
Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- HTTPS encryption for all data transmitted to and from our website
- Restricted access to personal information on a need-to-know basis
- Regular review of data collection, storage, and processing practices
No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Terms of Service
1. Services
Scale Agency provides business consulting and implementation services to B2B companies. The specific scope, deliverables, and terms of each engagement are defined in individual service agreements. These Terms of Service govern your general use of our website and initial inquiry process.
2. No Guarantee of Results
Scale Agency does not guarantee specific business outcomes, revenue increases, or growth results. Business performance depends on numerous factors outside our control, including market conditions, team execution, competitive environment, and business-specific variables. Our services are designed to improve systems and operational frameworks, not to guarantee specific financial outcomes.
3. Website Use
You may use our website for lawful purposes only. You agree not to use our website in any way that violates applicable local, national, or international laws or regulations, or to transmit unsolicited or unauthorized advertising material.
4. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Scale Agency and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
5. Limitation of Liability
To the maximum extent permitted by law, Scale Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.
6. Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Uttar Pradesh, India.
7. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page. Continued use of our website after changes constitutes acceptance of the modified Terms.
Contact Us
If you have questions about this Privacy Policy, Terms of Service, or how we handle your personal information, please contact us: